We're Hiring: Ophthalmology Scheduler - Lake Nona Clinic

We cannot wait to hear from you!

Employment Type: Full-Time

Schedule: Monday – Friday 8am – 5pm No Weekends

About Us

At UCF Health Faculty Physician Practice, we are committed to providing the very best medical care to the Greater Orlando community. Our Orlando ophthalmologists provide comprehensive, state-of-the-art eye care for a wide range of vision and eye health concerns.

What You’ll Do

This role is responsible for coordinating patient access through appointment scheduling and supporting ophthalmology providers and care teams.

Patients – Administrative functions

• Schedules patient appointments via phone call, online appointment request and reschedules appointments due to template changes.
• Registers patient appointments and verifies insurance. Obtains insurance information does not verify insurance.
• Refers or triages patients to appropriate nursing staff.
• Adheres to HIPAA guidelines/regulations/annual HIPAA training.
• Receives communication from patients via the patient portal regarding appointment changes that are needed and to update demographic information.

Schedules patients for testing procedures.

• Determines appropriate time/types of appointments and procedures.
• Assists with internal referrals to schedule appointment.
• Sends documentation to appropriate parties regarding patient care.

What We're Looking For

• Education: A high school education or GED
• Experience: One to three years of similar or related healthcare experience in Ophthalmology.
• Skills: Sound knowledge of medical terminology and billing, Excellent communication, organization, and multitasking abilities
• Tech-savvy: Knowledge of word processing and spreadsheet computer skills, eCW a plus
• Attitude: Compassionate, dependable, and team-oriented

What We Offer

• A supportive and collaborative work environment
• Paid time off
• Benefits For more information on UCF Health benefits including cost go to: https://ucfhealth.com/careers/