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Clinic Receptionist

Department: UCF Health - Operations
Office: UCF Health East Orlando
Location: Orlando, FL

We are looking for a dependable and compassionate Clinic Receptionist who can provide exceptional customer service to our patients while supporting the overall operations of the clinic. If you have a passion for helping others and thrive in a fast-paced environment, we encourage you to apply for this position.

Hours Monday - Friday 8am - 5pm

**Job Summary:**
We are seeking a Clinic Receptionist to join our healthcare team. The Clinic Receptionist will be responsible for greeting patients, managing phone calls, providing patient and physician support/services in an efficient and friendly manner.

**Minimum Qualifications:**
- High school diploma or equivalent.
- Proven experience in a customer service role.

**Responsibilities:**
- Welcome patients and visitors in a professional and friendly manner.
- Collects copayments, deductibles, and other office visit charges.
- Screens phone calls and direct them appropriately.
- Takes messages and provides information, answers questions regarding patient appointments
- Coordinate with healthcare staff to ensure smooth patient flow.
- Maintain patient records and update information as needed.
- Assist with administrative tasks as assigned.

**Skills/Abilities:**

- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Proficiency in basic computer skills.

For more information on UCF Health benefits including cost go to: https://ucfhealth.com/careers/

Hours Monday - Friday 8am - 5pm

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