Job Title

Certified Medical Assistant I

Reports To

The Certified Medical Assistant I position will report directly to the Clinic Managers.

Position Summary

Helps patients by providing clinical and business office assistance in the offices and clinics of health care providers.

Responsibilities and Duties

Patient Care

Adheres to infection control policies and standards.

• Documents social, medical, family, and surgical history in Electronic Medical Records (EMR).
• Explains treatment procedures to patients.
• Prepares patients for examinations.
• Provides patient with patient education when needed or directed by physician.
• Prepares and administering medications, including by intramuscular, intradermal, intradermal, and subcutaneous injections—including vaccinations/immunizations, as directed by a physician or other licensed provider (e.g., a nurse practitioner or physician assistant).
• Wound care and changing dressings.
• Transmitting prescription refills as ordered by physician.
• Taking vital signs as proper triage review and update medical records at time of visits.
• Maintains patient confidentiality.
• Addresses patient calls and concerns in a timely manner and addressed daily.

Lab Reports, X-rays, Tests

• Collects and prepares laboratory specimens.
• Performs point-of-care testing in office.
• Phlebotomy.
• Performs electrocardiogram.
• Documented results communicated to the patient after physician has reviewed the results.

Administrative Duties

• Uses computer applications.
• Answers telephones
• Welcomes patients.
• Updates patient medical records
• Coding and filling out insurance forms.
• Schedules appointments
• Ensures proper forms are signed and dated, such as consent to treat, Advance Beneficiary Notice (ABN) forms, medical releases, and HIPAA forms.

Assisting the physicians and nurses during examinations

• Obtains and conveys information as needed.

Exam Rooms

• Prepares exam rooms and instruments for examination and testing.
• Stocks supplies and sterilizes instruments.

Performs other job-related duties as assigned.

• Attends meetings as required.
• Adheres to HIPAA guidelines/regulations/annual HIPAA training and other required training.

Education

• Certified or Registered Medical Assistant. (1) two-year college degree or (2) completion of a specialized course of study at a business or trade school.

Work Experience

• 0+ years of relevant work experience
• Work is closely supervised.
• Problems faced are not typically difficult or complex.
• Explains facts, policies and practices related to job area.

Knowledge

• Knowledge of all related medical testing and surgical procedures.
• Knowledge of clinical lab functions.
• Knowledge of patient charting and recordkeeping processes.

Skills/Abilities

• Excellent oral and written communication abilities.

• Good interpersonal and public relations skills.
• Attention to detail.
• Well organized.
• Able to correctly operate all related medical equipment.

Physical Requirements

• Frequent sitting, standing, walking, grasping, carrying, and speaking; Occasional reaching, bending, and stooping; Lifting, carrying, pushing and pulling up to 50 pounds, with assistance if needed; May need to lift or turn patients who are disabled, with assistance if needed; Frequent use of computer, keyboard, copier and phone.

Interpersonal Skills

• Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation.

Work Environment

• Environmentally controlled medical office environment; Work hours subject to office needs to ensure coverage during all hours of operation; Frequent exposure to bodily fluids; Possible exposure to infectious specimens, communicable diseases, toxic substances, medicinal preparations and other conditions common to a laboratory and medical office environment; May wear Personal Protective Equipment (PPE) such as gloves or a mask; Frequent interaction with a diverse population including team members, providers, patients, insurance companies and other members of the public.

Benefits: Benefits Eligible

• For more information on UCF Health benefits including cost go to: https://ucfhealth.com/careers/